Photography

Bringing kinja into focus, one frame at a time
Bringing kinja into focus, one frame at a time

How to gain a customer for life

Illustration for article titled How to gain a customer for life

I ordered a Hoya filter set for $138.99 CAD back in March from Don’s Photo in Stoon. Last week, the store called, and said their supplier wasn’t shipping that item and they had no idea when it would be back in stock. They asked if they could put a similar kit together and charge me the original price.

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So I ended up getting a case, polarizing filter, ND filter, and a protective lens cover from Promaster worth $307.96 for $138.99 and an apology for the late delay.

I know who I’m ordering all my stuff from for the foreseeable future.

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